Pearlsvibe Gift Card Policy
Gift Cards can be redeemed only for eligible purchases on the pearlsvibe.com website(the “Site”). Gift Cards can be redeemed only towards purchases of Pearlsvibe’s products and cannot be redeemed towards purchases of Third-Party Sellers’ products. Subject to applicable law, if we suspect that a Gift Card has been obtained, used or applied to an order with Pearlsvibe in a fraudulent, illegal or other manner that violates the terms of the Gift Card, we reserve the right to void the Gift Card without notice to you, suspend or terminate the customer's user account, suspend or terminate use of our services, cancel or limit orders, and charge alternative payment methods.
2.Purchase of Gift Cards
When purchasing a gift card, you must provide your billing information (such as credit or debit card number) at checkout. You will not receive a physical gift card. Gift cards will be sent via email to the email address you provided in your gift card purchase order. Promotional coupons, promotional credits, wallet credits and other gift cards cannot be used to purchase gift cards. Gift Card purchases are final and non-refundable unless otherwise expressly required by law.
The balance you see when viewing Gift Card balances online or receive by contacting customer sevice(firstname.lastname@example.org). In most cases, the balance is adjusted immediately when you make a purchase online or in stores, but there may be occasions when the updated balance is delayed for a period of time.
After a successful purchase of a gift card, the gift card will be sent to the email address indicated on your gift card order. If you do not receive the gift card, it may be because:
Our email has been blocked from your inbox. Please add email@example.com to your whitelist and then contact customer service.
Pearlsvibe is not responsible for lost or stolen gift cards, or the use of gift cards without your authorization. After a gift card is sold, ownership and risk of loss of the gift card passes to you. Please ensure that you take appropriate measures to protect your gift card number from unauthorized access and use.
1) Refund rules:
a. Refunds are only available for all unused gift cards in an order, not for selected unused gift cards.
b. Refunds are not available for used gift cards.
c. The rule for determining whether a gift card has been used is whether the remaining balance of the gift card is equal to the initial balance.
2)When refunding, you can choose whether to block unused gift cards for the order.
ISSUER AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO CARDS INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU.